Privacy Policy

Introduction

Same Day Garage Door, LLC ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This privacy policy informs you about how we look after your personal data when you visit our website or use our garage door services in Lima, Ohio, and tells you about your privacy rights and how the law protects you.

We provide garage door repair, installation, and maintenance services throughout Lima, Ohio and surrounding areas, and we collect and process personal information to deliver these services effectively.

Information We Collect

We may collect, use, store and transfer different kinds of personal data about you, including:

• Identity Data: Name, address, and contact information
• Contact Data: Phone number, email address, and service location
• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types, operating system and platform
• Usage Data: Information about how you use our website and services
• Marketing and Communications Data: Your preferences in receiving marketing from us

We do not collect any Special Categories of Personal Data about you (this includes details about your race, ethnicity, religious beliefs, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data).

How We Use Your Information

We use your personal data for the following purposes:

• To register you as a new customer
• To process and deliver garage door services
• To manage our relationship with you
• To improve our website, services, and customer relationships
• To recommend services that may be of interest to you
• To administer and protect our business and website

We only use your personal data when the law allows us to. Most commonly, we will use your personal data where we need to perform the contract we are about to enter into or have entered into with you, where we need to comply with a legal obligation, or where it is necessary for our legitimate interests.

Sharing Your Information

We may share your personal data with:

• Service providers who provide IT and system administration services
• Professional advisers including lawyers, bankers, auditors, and insurers
• Government agencies that require us to report processing activities
• Third-party vendors who help us in delivering services to you

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, and the applicable legal requirements.

Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

• Request access to your personal data
• Request correction of your personal data
• Request erasure of your personal data
• Object to processing of your personal data
• Request restriction of processing your personal data
• Request transfer of your personal data
• Right to withdraw consent

If you wish to exercise any of these rights, please contact us using the details provided below.

Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at: